Phishing Guide

Phishing Guide

Stay Alert and Vigilant

Almost daily, members are suspect to phishing e-mails or calls where someone is claiming to be from a financial institution. We want to make sure our members stay protected and remain vigilant against these phishing attacks. Read some tips below.

Tips for avoiding phishing scams

Auburn University Credit Union will never send an e-mail, text message or make calls requesting account number, PIN or debit/credit card information. Never respond to a request for this information.

  • If you suspect an email is fraudulent, never click on any links provided in the e-mail.
  • Verify the source before opening any attachments from an unsolicited e-mail.
  • Do not be intimidated by a scammer threatening consequences if you do not comply with their request(s).
  • Even if you believe the contact is legitimate, it is safe practice to still type in the company’s website address directly or use bookmarked pages instead of clicking the link provided in the email.

If you have any questions concerning phishing, please call the credit union at (334) 844-4120 or 1-888-899-2112.